Seachange Vacation Rentals Attends VRMA 2019

This year’s Vacation Rental Manager Association International Conference was held in New Orleans, LA. Among 2000 attendees, Seachange Vacation Rentals was one of only two Delaware based vacation rental companies there and the only independently owned DE VR company there!

With the vacation rental market changing dramatically over the past five years, I felt it was highly important for SVR to attend this year’s conference. The Delaware Beaches market is no longer an isolated destination from a vacation rental perspective. More online presence, higher Guest demands, and the need to maximize revenue and deliver superior service to our Property Owners demands greater expertise in this fast changing environment. Sharing experiences with other Property Managers, meeting vendors and learning about emerging technologies in the vacation rental industry, and sharing knowledge with industry thought leaders will keep Seachange Vacation Rentals at the forefront of vacation rentals for the Delaware Beaches.

Attending industry conferences are not just a jolly in a nice city. They’re a vital part of the business and frankly exhausting! We come back from the conference having engaged with colleagues at all levels and functions in the wider industry brimming with new ideas, validation that we’re on the right path, and replete with great contacts to follow up with.

The conference was a pleasant surprise. For the networking, the quality and variety of the vendor exhibit hall, and the open, friendly networking, this conference was my favorite of any I’ve ever attended in various careers, and that includes the foods industry! 

I’d thought of recording a conference wrap up review, but many have already done this very well. So here’s my quick takeaway. The conference opened with an announcement that VRHP (Vacation Rentals Housekeeping Professionals) is merging with VRMA (Vacation Rental Management Association. The announcement was made with much pomp, but has not gotten much circumstance since. I received the news the first day of the conference and thought, “Cool. Makes sense.” Three days later having attended many educational sessions, workshops, fireside chats, presentations, Q&A – just about every information exchange format possible, well, housekeeping AKA cleaning, it crept into every session. Housekeeping is rated the number one most important first impression Guest losing, potential Property Owner losing, vacation damaging impact on our business. Fail in housekeeping. Well, game over.  

Smart move VRHP/VRMA. I get it. The circumstance is not lost on me.